CRA COMMITTEE
Chairman: Chris Symons
Vice-Chairman: Wilfred Mole
Infrastructural and Development Issues: Sue-Rina Haupt
Roads and traffic: Chris Symons
Security: Chris Symons
Financial / Admin / Security: Marian Symons
Membership: Peter Kastner
VILLAGE / STREET REPRESENTATIVES:
Eastbourne – Rob Cunningham +27 82 520 0988
Milford – Marjorie Dalton +27 83 269 7039
Springfield – Phyllis Difeto +27 83 281 0483
Lyncon – Steve Roughton +27 82 375 2413
Guildford – Boniso Ncube +27 83 635 1170
Norfolk – Bertha Holtby +27 82 469 5779 & Carla de Gouveia +27 82 402 8169
Whisken – Nina Engelbrecht +27 82 453 1113
Walton – Nathalie Pope +27 79 871 3481
Surrey – Lesley Morgan +27 78 422 5768
CRA NEWSLETTERS & WEBSITE
COUNCIL & WARD ISSUES:
Ward 112 (south and east of Norfolk Rd) Councillor Lerato Mphefo mphefol@gmail.com
Ward 132 (north and West of Norfolk Rd) Councillor Annette Deppe annette@deppe.co.za
SECURITY
SAVIKA Dedicated Patrol has been securing Carlswald (with a dedicated patrol vehicle and alarm link-ups) for over ten years. To join contact Rachael 086 172 8452 or 062 392 0594 rachael@savikasec.co.za EMERGENCY: 0861 728 452 087 654 7401/2/3
OFFICE: 0861 728450/1 011-4406061
CITY OF JOHANNESBURG
JOBURG ONLINE: www.e-joburg.org.za . You need to register and you’ll need your account number. You can get your accounts, submit readings, log faults. City of Johannesburg Call Centre for: 011 375 5555 or 086 562 874
The implementation of the new reporting email address complaintsple@joburg.org.za is established within the Single Law Enforcement Unit with the intention of creating a single point of contact for the public to positively report Illegal land use zoning contraventions, additions, alterations, building development, building-signage, outdoor advertising related issues.
WATER METER READINGS: joburgconnect@joburg.org.za
REPORT SEWAGE, WATER OUTAGES OR LEAKS: customerserviceemails@jwater.co.za
REPORT POTHOLES AND ROAD ISSUES: hotline@jra.org.za OR download Pothole Patrol App on your cellphone.
PIKITUP: Pikitup now has its own Call Centre number: 010 055 5990
• Operating hours: 8am to 16.30pm
• City’s Call Centre number: 011 375 5555 or 086 562 874
• Alternatively, queries can be emailed to info@pikitup.co.za
IF YOU WANT TO GET ISSUES ESCALATED PLEASE GET REFERENCE NUMBERS AND SEND TO: carlswaldresidents@outlook.com
ESKOM
For account balances, submitting of meter readings submitting as well as the reporting of power outages. Download MyEskom Customer app for your cellphone from your App Store or CSOnline, www.csonline.co.za . Reporting faults and obtaining reference numbers using the Eskom Alfred bot: https://alfred.eskom.co.za/chatroom/ You will need the Eskom account number for the property to use this service.
For all other queries (application-related service requests, account-related service requests, disconnection and credit extension-related service requests), kindly submit your request/query to: Gauteng@eskom.co.za
EMERGENCY NUMBERS
Fire: Control Centre on 011-375-5911 (Toll Free), 10177 (landline) or 112 (cell)
Flying Squad: 10111 (toll free) and for Crime and Vehicle accidents
SAPS Sector 2 Patrol Vehicle – 071 675 6110
Crime Line: 32211 (applicable nationally)
Anti-Corruption Hot Line: 0860 267 787 (applicable nationally)
Victim Empowerment Centre 076 445 2451 (for Trauma Counselling)
Savika Patrol – 086 172 8452 or 087 654 7401 / 011 234 7424
AMBULANCE NUMBERS
Direct Line: 011-564-2211 / 2210
Toll free: 10177 (landline) or 112 (cell)
There are various private ambulance services, the largest in the city are:
Netcare 911 082-911 or ER24 084-124
JMPD
JMPD (METRO) is responsible for all By-Law Enforcement as well as Traffic Offences
City of Joburg: 0800 002587
By-Law offences / By-Law Unit: 011 490 1630
JMPD Hot Line: 0800 203712 (day time 011490 9727) (All Regions)
JMPD Accidents & General complaints: 011 758 9621/22/23
The Hot Line is manned 24/7 and they will direct the complaint to the Sergeant on duty of that particular Ward. NB: Three dedicated Ward Sergeants operate on a rotating shift basis in each Ward.
Cable Theft Reporting
CITY POWER Hotline: 011 490 7900 and 011 490 7911 (All COJ Regions) www.citypower.co.za and click “Fault Reporting”
ESKOM Hotline: 0800 112 722 (All COJ Regions)
AMAHLO SECURITY: 083 229 5584 (All COJ Regions) and SMS hotline 44038
SPCA: 083 441 1564/5
Johannesburg Wildlife Veterinary Hospital: 071 248 1514
Friends of Free Wildlife: 072 603 9173
SNAKE REMOVAL:
Grant Fairley 092 330 8527
Gareth Carter 073 313 5886
Rex Green 071 602 6464
BEE REMOVAL: Hans Steenpoorte 083 647 6232
